Infrastructure & Professional Services
The Key to your Business Success
We understand the challenges and complexities businesses face in managing their IT infrastructure. That’s why we offer a comprehensive suite of Infrastructure & Professional Services designed to help you optimize your IT environment, mitigate risks, and achieve your strategic objectives.
Unleash the Power of
IT Infrastructure & Professional Services
Why choose Silicon Mind as an
Infrastructure & Professional Services Provider?
wide range of Infrastructure & Professional Services technologies
Network infrastructure technologies include routing, Internet, WAN, VPN, switching, data centers, enterprise wireless LAN, IP telephony, VoIP, information security, video conferencing & surveillance systems.
Systems infrastructure technologies include Microsoft system administration, Linux/Unix administration, VMware virtualization, storage systems, database administration & email system administration.
Proven Project Management
We employ a structured and proven project management methodology to ensure projects are delivered on time, within budget, and to customer's satisfaction.
Commitment to High Quality
We adhere to rigorous quality standards throughout the project lifecycle, ensuring the highest level of quality and reliability in our IT solutions.
Access to top talented engineers
Our team possesses extensive technical knowledge and a proven track record of success in delivering high-quality IT solutions across diverse industries
Customer Centric Approach
Our priority is to understand your unique business needs and challenges, tailoring our services to deliver optimal value and address your specific IT requirements.
Silicon Mind Infrastructure & Professional Service Process
Silicon Mind can help an organization improve and scale its enterprise IT infrastructure by building & optimizing its network and systems infrastructure.
Our integrated and controlled process gives us the advantage of improved quality and accelerated engineering productivity.
Silicon Mind provides managed IT services for our client's network infrastructure, servers, and operating systems to diagnose fault-related cases and deal with alerts and events as appropriate utilizing software diagnostics and network utility programs.
We conduct research to gain insights into existing processes, systems, and structures that could potentially be optimized. Furthermore, we gather stakeholder feedback and perform gap analyses to determine what changes are necessary to ensure end-to-end success of a project.
Solution planning is the most important step in the process, we analyze customer needs and develop plans that utilize existing resources while also allowing for scalability. We evaluate the potential solutions in terms of their technical efficiency, reach, security, cost-effectiveness, and scalability.
We provision and configure all technical implementations necessary to create an integrated environment that supports the processes involved, through tools integrated with various pipelines. We implement the best practices in order to ensure that changes made within the environment are properly tracked and utilized using different technologies to fit properly in place along with implementing a flexible environment.
Applying Security Fundamentals
Applying Security Fundamentals is a crucial component throughout the process. we develop a range of security-related strategies and technologies in order to ensure that all data, applications, and systems remain secure throughout the entire practice of design & implementation.
Continuous Support of the IT Infrastructure is the primary reason for it to be successful, we ensure that everything is functioning correctly and meeting user needs. Silicon Mind performs best for every customer as we provide ongoing maintenance and problem resolution in minimal time.
Most frequent questions and answers
If your organization’s core business is non-IT related (e.g. healthcare, manufacturing, trading, etc.), but relies on IT infrastructure for process automation, efficiency and more, we can be your IT partner to help ensure your IT infrastructure is always running. Our engineers work to ensure your IT network & systems are safe from any security vulnerabilities that might cripple your systems and cause downtime to your business.
To protect your business data, we regularly back up your environment. A standard backup strategy will be as follows:
- Daily backup is kept for 2 weeks
- Weekly backup is kept for 5 weeks
- Monthly backup is kept for 12 months
- Yearly backup is kept for 7 years
We can customize a different backup strategy base on your requirements.
Besides a primary site that hosts your production IT infrastructure, if you feel you need to have a secondary operations site, in case of catastrophic damages at the primary site, we can work with you to design and implement an IT disaster recovery plan. This typically involves the pre-setup of alternate systems at a secondary site. An IT disaster recovery plan will be defined and annual disaster recovery exercises conducted to familiarize all relevant parties with the recovery processes.
We will assess the number of operating systems instances you need us to manage and the complexity of the network infrastructure you require us to maintain for you. With this understanding, we can then propose our professional services to help you keep your IT operations running. Contact us so we may appreciate and customize support solutions for your specific IT application needs.
It is not difficult to see why professional services are becoming a more prominent part of technology companies. The professional services team plays an integral role in helping customers maximize their technology purchases. Our team of professionals uses their product expertise to customize the technology to align with the customer’s goals. They will then work with the customer to ensure the product’s functionality is completely understood and adopted company-wide. Over the customer lifecycle, professional services can continue to add value to the customer relationship by helping the customer utilize the product providing analytics to validate product performance, and other valuable services.
A Professional services roadmap is a plan of action created to help guide an organization through the process of adopting and implementing professional services practices. The roadmap should include objectives, strategies and tactics to ensure successful adoption and implementation. It should also include timelines for completing each step in the process and resources needed to complete the project.
Professional service is a combination of development and operations that focuses on automating processes to improve collaboration between teams, while infrastructure is responsible for maintaining the hardware and software infrastructure of a company. infrastructure focuses more on the technical aspects of the system, while professional services looks at the entire process from development to deployment.