About Multinational Technology Vendor — Social Connection

Version 2 — build a cloud-native web application (Microservices & Multitenancy) for collecting social media interactions from different platforms and integrate it with the existing contact center solution.

Project Duration: 4 years & ongoing

Project Scope

Silicon Mind delivered Software Development services for Multinational Technology Vendor — Social Connection, operating in the Technology / Contact Center sector. The engagement covered end-to-end design, implementation, and ongoing operational management tailored to the client’s specific IT requirements.

Technologies & Solutions

  • Ruby on Rails
  • NodeJs
  • Java
  • Angular
  • React
  • Redux
  • JMeter
  • Selenium
  • Postman
  • Jira
  • Building APIs

How Silicon Mind Helped

Silicon Mind partnered with Multinational Technology Vendor — Social Connection to build a reliable, scalable IT foundation. Our team handled the full project lifecycle — from initial assessment and solution design through deployment and managed operations — ensuring minimal disruption and maximum performance.